2 days ago when I tried to sign in to psn I was prompted with a message stating "Access to Psn network by this account has been banned due to violations of psn network terms of service and agreement" (WS-37368-7)
I was in shock and immediately contacted psn support but that wasnt much of a help! They couldnt provide me with a valid reason as to why my account is banned but they were able to inform me that my account is actually PERMA-BANNED due to a violation of psn network bla bla!
Ive spent thousands of dollars on this account and was progressed very far in a few games and I just about sold my ps4 and said screw my gaming career! Upon further thought I just cannot accept this without knowing the reason as to why i got banned!
So ive been searching tons of forums etc to get help still to no avail! Just yesterday i got an email from "Playstation Store" saying that backup software has been detected on my ps3 system and as a result my account (main account on ps4) has been permanently banned!
So does this mean that my old jbroke ps3 that i havent used in about a year just randomly got detected and since my main account on the ps3 is the same as the one on my ps4 I get screwed over like that??
Like its giving me grey hairz trying to figure this out. And just how did they detect my Jbroke ps3 randomly out of the blue.. Any help will be much appreciated, thanks
I was in shock and immediately contacted psn support but that wasnt much of a help! They couldnt provide me with a valid reason as to why my account is banned but they were able to inform me that my account is actually PERMA-BANNED due to a violation of psn network bla bla!
Ive spent thousands of dollars on this account and was progressed very far in a few games and I just about sold my ps4 and said screw my gaming career! Upon further thought I just cannot accept this without knowing the reason as to why i got banned!
So ive been searching tons of forums etc to get help still to no avail! Just yesterday i got an email from "Playstation Store" saying that backup software has been detected on my ps3 system and as a result my account (main account on ps4) has been permanently banned!
So does this mean that my old jbroke ps3 that i havent used in about a year just randomly got detected and since my main account on the ps3 is the same as the one on my ps4 I get screwed over like that??
Like its giving me grey hairz trying to figure this out. And just how did they detect my Jbroke ps3 randomly out of the blue.. Any help will be much appreciated, thanks